The Alfama Chic Brand
What is Alfama Chic?
Alfama Chic is a Franco-Portuguese brand of artisan vintage lighting, founded in 2022 in Lisbon by Catarina and Benjamin. The brand creates table lamps, pendant lights and portable lamps handcrafted in its Lisbon workshop, using sourced or reissued glass globes made using traditional craft techniques. Each light fixture is assembled with sustainable materials such as Estremoz marble, Lioz stone and upcycled brass.
Where are Alfama Chic lamps made?
All Alfama Chic lamps are designed and assembled by hand in our workshop in Lisbon, Portugal. The materials — glass globes, Estremoz marble, Lioz stone and brass — are sourced locally from artisans and Portuguese partners who share the same eco-responsible commitments.
Do you have a physical store open to the public?
No. Alfama Chic sells exclusively online via alfamachic.com. We have a workshop in Lisbon but it is not open to public visits.
How can I contact Alfama Chic?
By phone at +351 913 812 341 or by email at hello@alfamachic.com. We are also present on Instagram (@alfamachic) and Pinterest.
Our Lamps & Manufacturing
What is the difference between a sourced globe and a reissued globe?
A sourced globe is an original antique piece, found at Portuguese markets or flea markets (such as the Feira da Ladra in Lisbon), cleaned and restored. It is a unique piece. A reissued globe is made to order by Portuguese artisan glassmakers, faithfully inspired by antique shapes and techniques. Both types guarantee an authentic character and quality craftsmanship.
Where do your antique glass globes come from?
Our antique globes come exclusively from Portugal, mainly from the Marinha Grande region, a historic centre of glassmaking.
How are reissued globes made?
They are produced by Portuguese glassworks that uphold traditional craftsmanship. Period shapes are reproduced in small batches by artisan glassmakers.
What materials do you use for your lamps?
Alfama Chic uses exclusively sustainable, locally sourced materials: sourced or reissued glass globes by Portuguese glassmakers, natural marble bases from Estremoz or Lioz stone (Portugal), upcycled brass structure. Each piece is assembled by hand in our Lisbon workshop.
Do your light fixtures comply with European standards?
Yes, all our products are wired and assembled in accordance with current CE safety standards.
Are the fabric cables durable and certified?
Yes, these are CE-certified electrical cables covered with a fabric braid for an aesthetic and retro finish.
Do your lamps come with a warranty?
Yes, all our light fixtures come with a 3-year warranty.
Are your light fixtures compatible with dimmer switches?
Yes, in general. However, it depends on the type of bulb used, the dimmer installed, and the diameter or ventilation of the globe (to avoid overheating). We can advise you based on your installation.
What type of bulbs do you recommend?
Bulbs are included: G9, E14 or E27 depending on the model. Some are available in dimmable LED version.
Do you ship bulbs with the light fixtures?
Yes, the appropriate bulbs are provided and included with each light fixture.
What are the dimensions / weight of the marble bases?
Several dimensions exist depending on the model. Precise information can be found on each product page.
Can I use your lamps in a bathroom?
No, our light fixtures are intended for indoor use only, away from damp areas.
How do I care for an Alfama Chic vintage lamp?
To clean a glass globe, use a soft, slightly damp cloth and avoid abrasive or chemical products. Marble bases can be wiped with a dry cloth. Avoid prolonged exposure to moisture. Always unplug the lamp before cleaning.
Eco-Responsible Approach
Are your products eco-responsible?
Yes. Eco-responsibility is at the heart of our approach. Alfama Chic favours recycling (sourced globes), local artisan reissuing rather than industrial production, sustainable materials (locally quarried marble, upcycled brass) and Portuguese partners committed to the same environmental values.
What is upcycling applied to light fixtures?
It involves giving new life to antique glassware, without producing new glass. It is an aesthetic and responsible approach that preserves already existing materials.
How do you select antique globes?
Based on their shape, quality, manufacturing details (chiselled, moulded…) and period. Each piece is chosen for its unique character.
Why do you reissue certain models?
Some globes are no longer manufactured. We therefore have them reissued by Portuguese artisans, using traditional techniques, to preserve this glassmaking heritage.
Do you use sustainable materials?
Yes: Estremoz marble, Lioz stone, solid brass and durable glassware, all sourced in Portugal.
Customisation
Do you offer custom-made light fixtures?
Yes. Alfama Chic offers a personalisation and custom-made service, particularly for interior design, hotel, restaurant and professional space projects. It is possible to choose the materials, dimensions and finishes.
How does lamp customisation work?
Visit our dedicated section to discover all the options (cables, lengths, ceiling roses, switches, plugs…). We guide you through personalising a light fixture.
Can I choose the exact cable length?
Yes, we make the precise length requested.
Do you offer other colours or accessories?
Yes, please contact us for any specific request.
Do you handle special orders for shops, restaurants or hotels?
Yes, we are happy to work on professional projects. See our dedicated page.
Orders & Payment
What payment methods do you accept?
We accept secure online payments by credit card, Apple Pay, Google Pay and Stripe. All available options appear automatically at checkout. Prices are displayed in euros and include VAT.
Can I modify or cancel my order?
If your order has not yet been shipped, contact us quickly and we will do our best to make the necessary changes. Custom orders cannot be cancelled once manufacturing has begun (see T&Cs).
How do I modify an order?
Contact us as soon as possible. Once your light fixture is being assembled or has been shipped, it is no longer possible to modify the order.
What is your returns policy?
Alfama Chic offers a 30-day return period after receipt of the order. If you are not satisfied with your purchase, you may return the product in its original packaging. Please consult our Terms and Conditions for full details.
Are custom-made light fixtures exchangeable or refundable?
In accordance with our T&Cs, personalised creations are neither exchangeable nor refundable, as they are manufactured specifically according to your choices (colours, dimensions, accessories…).
Can I request a quote for several light fixtures (professionals / architects)?
Yes. We provide personalised quotes for professional projects, shops, restaurants, hotels or construction sites.
Do you offer discounts for professional projects?
Yes, depending on the quantities and nature of the project. Do not hesitate to contact us for a dedicated proposal.
Do you offer gift wrapping?
You can make the request and we will do our best to meet your needs.
Delivery
Do you deliver to France and Europe?
Yes. Alfama Chic ships its light fixtures to mainland France and throughout the European Union. Free delivery is offered on orders over €300.
Do you deliver outside the European Union?
No, at present we only deliver within the European Union.
What are your delivery times?
Delivery times vary depending on the destination country and the type of customisation. Once your order has been accepted and shipped, you will receive a tracking email.
How much does delivery cost?
Delivery costs are calculated automatically based on weight, country and carrier. See rates on our Delivery page.
Which carrier do you use?
We ship primarily via CTT, the Portuguese national carrier.
Can I choose a delivery date?
This depends on the carrier. In most cases, it is not possible.
How are glass globes protected during transport?
We take particular care with packaging: reinforced protection, multiple cushioning and adapted boxes to ensure safe delivery.
My order arrives damaged, what should I do?
Please contact us immediately with photos of the parcel and the product. The exact procedure is detailed in our T&Cs.
Can I have my order delivered to a different address (gift, building site, office…)?
Yes. Simply enter the desired address at the time of ordering.
Still haven’t found the answer to your question? Contact us!